It may be an authorization problem if the trainee does not have the same rights as the trainer. I would start with that aspect and speak to your security people or Basis if you do not have separate security.
Rgds, Roy
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| | | ---------------Original Message---------------
From: kathy
Sent: Thursday, July 07, 2011 12:24 PM
Subject: Transaction F110 for outbound payments is generating error message 'Internal error creating PDF file;
The AP clerk can run a check run without a problem. She generates a PDF file that is sent to the bank. The AP clerk is training a backup. when the backup processes the same steps on F110, her PDF file is not generated and she receives the message "Internal error creating PDF file". message ZMM011. What would cause a difference between two people doing the same thing. i looked for the message ZMM011 and was unable to locate it. Please let me know what other info you may need specifically.
Kathy |
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